Privacy Policy
Who we are
Therapy with Josie (‘us’, ‘we’) are committed to safeguarding and preserving the privacy of our visitors.
This Privacy Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our website; https://therapywithjosie.com, (‘website’, ‘site’).
Introduction
We are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and safeguard your data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information Collection
We collect personal data that you provide to us via our website, email, or during therapy sessions. This may include:
- Name and contact details
- Health information relevant to therapy
- Payment and billing information
- Any other personal information you choose to share with us
Use of Information
Your personal data is used to:
- Provide you with therapeutic services
- Schedule appointments
- Process payments
- Communicate with you about your therapy
- Improve our services
Data Sharing and Disclosure
We will not share your personal data with third parties without your explicit consent, except where required by law or to protect your vital interests.
Data Storage and Security
We take all reasonable steps to ensure your data is securely stored and protected against unauthorised access. Data is stored on secure, encrypted servers and is accessible only to authorised personnel.
Cookies and Tracking Technologies
Our website uses cookies to improve user experience and analyse website traffic. You can manage your cookie preferences through your browser settings.
User Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data under certain conditions
- Withdraw consent for data processing
- Lodge a complaint with a supervisory authority
If you would like to assert any of your rights, please contact us at hello@therapywithjosie.com.
Complaints
If you would like to complain about the way we have handled your data please contact us at hello@therapywithjosie.com.
If, following your complaint you are not happy with the outcome or our response, you are also entitled to complain to the independent regulatory authority, the ICO. Further information can be found at www.ico.org.uk/concerns
Changes to the Privacy Policy
We may update this policy from time to time. Significant changes will be communicated through our website or via email.
Contact Information
For any questions or concerns regarding your privacy, please contact us at hello@therapywithjosie.com.
Effective Date:
8th March 2025
